AI for e-commerce

Sell more, support less.

E-commerce margins are won on catalog quality, support cost and conversion. We find the highest-return opportunities in your stack and build the systems that capture them.

Where AI pays off

Typical opportunities in e-commerce.

  • Catalog and content

    Enrich product data, write consistent listings, and keep attributes accurate across thousands of SKUs and channels.

  • Support automation

    Resolve the common order, return and product questions end to end, and hand off the rest with full context.

  • Returns and fraud triage

    Score returns and orders for abuse, route edge cases to reviewers, and cut leakage without hurting good customers.

  • Search and recommendations

    Improve search relevance and product recommendations with models tuned to your catalog and customers.

How we work

Embedded with your team, from ranking to running.

  1. Rank the opportunities

    We work inside your operations to find where AI creates the most value, and rank by return.

  2. Build the systems

    Our engineers architect and ship the highest-return systems, tested against how the work ran before.

  3. Hand over or operate

    Your team runs it, or Mitre operates it as your outsourced AI department.

We take no fees or kickbacks from model labs or software vendors. Everything we build is model-agnostic and stays yours, down to the code and the accounts it runs on.

Get in touch

Chart your course through AI transformation.

The Mitre Dispatch

One useful email a month.

The best of what we build and learn, plus the use-cases worth stealing. No fluff, no forwarded webinars.